Returns & Exchanges
At Green Walnut Inc., we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Our commitment is to ensure your style experience is as seamless and eco-friendly as our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Drop your package at any authorized courier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
